A 99.9% Server Uptime
Our shared hosting system is based on a dependable, enterprise–class hardware architecture and a significantly modified Linux version. That’s why, regardless of what your web site is, or how many web site visitors you’ve got, or even in case there is a DDoS assault, our hosting servers will remain up and running and your web sites will stay accessible online.
Our shared plans plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
If you wish to provide an outstanding web hosting service, you can barely depend on the default network configuration in a datacenter. We have built our own custom network to ensure a blazing–fast connection speed with the rest of the world.
And because of this, regardless of which data centers you choose: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your cash on the line, you cannot feel really secure. Because of this, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel content with our hosting service or if you would like to use an even more powerful hosting solution, like a VPS web hosting plans or a dedicated web hosting plans – we’ll give you a full refund, without any obscure fees or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a reply, you’re aware of how exasperating this can be, even more so when your web site is on the line. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be available to you and they’ll reply to you within 60 minutes. And the best part is that their average response time is well under 20 minutes!