Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all of our shared plans packages, which means that every single support request you submit is going to be reacted to in less than 60 minutes maximum. Our support staff members have been trained to quickly deal with any case and to ensure that you get on time information on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any problem you may have regarding our solutions. We have now professionals present everyday to give you assistance every time needed. You can use the ticket system or send us an e–mail any time, or grab the phone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a huge practical knowledge base into the Control Panel to help you have valuable step by step guidance any time. Each part of the Control Panel possesses its own contextual support area featuring a group of how–to posts. We have also made video lessons to supply you with a superior idea of just how to accomplish any presented process.